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Administrative Support Specialist

2 months ago


Glasgow, Glasgow City, United Kingdom NHS Scotland Full time

NHS Scotland is a prominent healthcare organization in the UK, employing a diverse workforce of approximately 40,000 individuals across various clinical and non-clinical roles. We are dedicated to providing comprehensive healthcare services, including acute hospital care, primary care, community services, and mental health support to a vast population.

As part of our commitment to employee well-being, we are implementing a new working week structure, reducing the full-time hours from 37.5 to 37 hours, effective from a forthcoming date. This change will also apply proportionately to part-time staff. While we transition to this new schedule, some service areas may require temporary adjustments, which will be compensated accordingly.

The role of Administrative Support Specialist involves working within a multidisciplinary team in the Enhanced Drug Treatment Service. The successful candidate will provide essential administrative and secretarial support to the team, ensuring the efficient operation of office systems.

Key Responsibilities:

  • Act as a central point of contact for patients and healthcare professionals.
  • Manage referrals and inquiries effectively, ensuring a seamless patient experience.
  • Oversee daily administrative functions to maintain operational efficiency.
  • Project a positive and professional image of the team, exercising discretion and diplomacy.

This position requires flexibility, as the service operates seven days a week, and weekend work will be a component of the role.

Diversity and Inclusion: NHS Scotland is committed to fostering an inclusive environment and encourages applications from all sectors of the community. We are proud of our diverse workforce and actively support the Armed Forces Community, recognizing the valuable skills and experiences they bring.

For further information regarding the application process, please refer to the relevant candidate information resources.