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Operations Supervisor

3 months ago

Birmingham, Birmingham, United Kingdom Birmingham Women's and Children's NHS Foundation Trust Full time

Position Overview

We are seeking an Operations Supervisor to join our team within the Diagnostics and Therapies sector, specifically supporting the Radiology Division. This role is integral to ensuring the smooth operation of our services and enhancing patient care.

The ideal candidate will be a dynamic, driven, and dedicated professional with exceptional leadership capabilities, strong organizational skills, and outstanding communication abilities. The ability to thrive in high-pressure environments and collaborate effectively with team members is essential to uphold our commitment to delivering superior patient care.

This is an exciting time to become part of our Radiology Division, which is expanding its services to improve diagnostic accessibility and elevate the patient experience.

Key Responsibilities

  • Assist Clinical Leads (Radiologists) and Departmental Managers (Radiographers, Sonographers, and Administrative Managers) in overseeing and enhancing the performance of the Radiology Division, ensuring optimal service delivery through efficient resource management.
  • Monitor and evaluate the performance of the Radiology Division against established local and national service benchmarks, while adhering to the financial guidelines of the organization.
  • Lead the assessment and resolution of complex operational challenges within Radiology, ensuring the effective provision of services.
  • Provide innovative leadership and management, offering clear guidance on service enhancements and resource utilization.
  • Collaborate with the Service Manager and Deputy Director of Operations to achieve the strategic objectives of the clinical group.
  • Share responsibility with Clinical Service Leads, the Service Manager, and the Deputy Director of Operations for the operational oversight of the clinical service group.

About Our Organization

  • Birmingham Women's and Children's NHS Foundation Trust is a pioneering institution in the UK, established to enhance the quality of healthcare for women, children, and families. Our unified approach facilitates seamless care and fosters advancements in specialized treatments.
  • Birmingham Children's Hospital is recognized as a leading pediatric center with a global reputation in various specialties.
  • Birmingham Women's Hospital is one of the UK's dedicated women's hospitals, featuring the busiest maternity unit, delivering comprehensive gynecological, maternity, and neonatal services.
  • Forward Thinking Birmingham (FTB) Mental Health Services provide innovative community and inpatient mental health care for young individuals aged 0-25 years.

Our Trust is dedicated to fostering an inclusive and diverse workplace, encouraging applications from all qualified individuals, regardless of age, gender identity, disability, race, religion, or sexual orientation.

Job Responsibilities

For a detailed overview of this opportunity, please refer to the attached job description and person specification.

When submitting your application, ensure that you demonstrate how your experience, qualifications, and skills align with the job description and person specification.

Qualifications

Essential

  • Degree-level education or equivalent experience.
  • Evidence of continuous professional development.

Desirable

  • Postgraduate qualifications.
  • Master's degree or equivalent experience.

Experience and Knowledge

Essential

  • At least 3 years of relevant managerial experience, including direct line management.
  • Proven skills in change management within a complex healthcare environment.

Desirable

  • Experience in managing intricate organizational change initiatives.

Analytical and Judgment Skills

Essential

  • Experience in budget and resource management.

Desirable

  • Experience in capacity and service planning in an acute healthcare setting.

Professional Knowledge and Skills

Essential

  • Ability to operate effectively in a demanding and fast-paced environment while meeting deadlines.

Personal Attributes

Essential

  • Demonstrated leadership capabilities.
  • Ability to prioritize workload effectively.
  • Capacity to work collaboratively within a multidisciplinary team.

Desirable

  • Proficiency in conflict resolution and mediation.