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Facilities Operations Coordinator
3 months ago
Overview
People. Initiative. Pride. We see more than just service.
Facilities Operations Coordinator
Location: Stockport Town Hall
Working hours: 08:30 - 17:00 Monday to Friday
Contract: Full time, permanent
Benefits include: Competitive salary, 33 days annual leave, life assurance, and more.
At Robertson Group, we prioritize relationships, results, and success. We are dedicated to ensuring that every collaboration is meaningful and impactful. As a Facilities Operations Coordinator, you will be part of a team that is committed to excellence in service delivery and fostering a sustainable future.
Your new role
Responsibilities:
- Cultivate strong relationships with clients to achieve high levels of customer satisfaction.
- Oversee the effective provision of services.
- Contribute positively to the expansion of the contract.
- Adapt flexibly to work demands, ensuring tasks are prioritized and completed to high standards.
- Maintain and update necessary records as required.
- Drive profitable growth by understanding client needs and enhancing service delivery while championing exceptional customer care.
What you'll need:
You should possess experience in managing diverse teams within a Facilities Management context, including subcontractors. Familiarity with conducting various audits related to Quality, Health & Safety, and FSA is essential. A relevant Health & Safety qualification, such as IOSH, is required. You will be a pragmatic coordinator with a systematic approach to problem-solving. A full valid UK Driving Licence is necessary due to the multi-site nature of the role.
The successful candidate will undergo a Basic DBS Check prior to commencing employment.
Who we're looking for:
At Robertson, our people are at the core of our achievements. To thrive in our team, you should be approachable, professional, and passionate about your work. You will listen to customers and collaborate with colleagues to provide support as a cohesive unit. Adhering to procedures that ensure safety and uphold high standards is crucial, as is sharing our commitment to making a significant impact.
What's in it for you
Working the Robertson Way
Joining our team means embracing our guiding principles, which shape our work culture. Here’s what that entails:
We listen
Listening fosters positive collaboration and assures customers, partners, and colleagues that their voices are valued.
We are professional
Our careful attention to detail and diligence instills confidence in our customers, ensuring they trust us to deliver.
We take responsibility
Each team member is accountable for their actions, recognizing that every detail contributes to team safety and community care.
We are determined to succeed
Every challenge presents an opportunity. We work together to focus on safety, productivity, and quality, striving for solutions that yield lasting benefits.
We are one team
We collaborate as one—within our teams, partnerships, and with our customers. Every contribution is respected, and we all play a vital role.
What's in it for you?
Alongside a competitive salary, we offer a comprehensive range of rewards and benefits, including 33 days of annual leave, a robust pension plan, and valuable life assurance. You will also have access to various additional perks, such as our Cycle to Work Scheme, discounts at local restaurants and cinemas, annual flu vaccinations, and Health & Wellbeing support for you and your family.
At Robertson, we embrace diversity and inclusion, reflecting the communities we serve. We are committed to creating a welcoming and inclusive workplace where everyone can be their authentic selves.
