Healthcare Assistance Coordinator

1 month ago


Bracknell, Bracknell Forest, United Kingdom Health Hero Full time

About HealthHero

HealthHero is a pioneering digital healthcare provider that integrates advanced digital solutions with top-tier clinical expertise to improve overall health and enhance the efficiency of healthcare services.

Position Overview

We are seeking dedicated Customer Service Operators to join our dynamic team, providing essential support to patients, general practitioners, and various healthcare professionals across the UK and Ireland.

This role is a full-time position with hours from 23:00 to 07:00, working five days a week, including weekends, at our Bracknell office.

Key Responsibilities

  • Serve as the primary contact for incoming inquiries, effectively addressing any questions or concerns.
  • Assist patients by scheduling appointments and liaising with GPs and other healthcare professionals.
  • Engage in administrative duties, including processing prescriptions, managing specialist referral letters, and handling other health-related documentation.
  • Ensure that all information is accurately recorded and maintained in accordance with company protocols.

Candidate Profile

  • Demonstrated excellence in customer service and meticulous attention to detail.
  • Outstanding communication abilities, both written and verbal.
  • Prior experience in call handling or contact center environments is advantageous, though comprehensive training will be provided.
  • Possess a strong level of emotional intelligence.
  • Exhibit sensitivity and understanding when interacting over the phone.


  • Bracknell, Bracknell Forest, United Kingdom The Waterfield Practice Full time

    Join our dedicated team as a Healthcare Associate Practitioner at The Waterfield PracticeCollaborate with a multidisciplinary team to deliver exceptional patient careKey skills include Care Coordination, result management, and administrative supportAssist GP Partners and other healthcare professionals in providing comprehensive servicesExperience a...


  • Bracknell, Bracknell Forest, United Kingdom The Waterfield Practice Full time

    Join our dedicated team as a Healthcare Associate Practitioner at The Waterfield PracticeCollaborate with a multidisciplinary team to deliver exceptional patient careKey skills include Care Coordination, result management, and administrative supportAssist GP Partners and other medical professionals in providing quality healthcareExperience a supportive work...


  • Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare Foundation Trust Full time

    Position Overview:Senior Clinical CoordinatorBand 7 - Full TimeLocation: BracknellAbout You:We are seeking a skilled Senior Clinical Coordinator to enhance our team in Bracknell. In this role, you will oversee and mentor our community nursing staff, ensuring optimal patient care delivery.Your Responsibilities:Provide advanced clinical guidance and support to...


  • Bracknell, Bracknell Forest, United Kingdom Eli Lilly and Company Full time

    Job Title: Healthcare Senior ConsultantWe are a global healthcare leader headquartered in Indianapolis, Indiana, dedicated to discovering and bringing life-changing medicines to those who need them. Our employees around the world work to improve the understanding and management of disease, and give back to our communities through philanthropy and...


  • Bracknell, Bracknell Forest, United Kingdom Eli Lilly and Company Full time

    Job Title: Healthcare Senior ConsultantWe are a global healthcare leader headquartered in Indianapolis, Indiana, dedicated to discovering and bringing life-changing medicines to those who need them. Our employees around the world work to improve the understanding and management of disease, and give back to our communities through philanthropy and...


  • Bracknell, Bracknell Forest, United Kingdom Avery Healthcare Full time

    About the RoleWe are seeking a compassionate and dedicated individual to join our friendly and award-winning team as a Housekeeping Assistant at Avery Healthcare.As a Housekeeping Assistant, you will work as part of a team to ensure that all standards of cleanliness and laundry are maintained in the home. You will operate according to our standard operating...


  • Bracknell, Bracknell Forest, United Kingdom Avery Healthcare Full time

    About the RoleWe are seeking a compassionate and dedicated individual to join our friendly and award-winning team as a Housekeeping Assistant at Avery Healthcare.As a Housekeeping Assistant, you will work as part of a team to ensure that all standards of cleanliness and laundry are maintained in the home. You will operate according to our standard operating...


  • Bracknell, Bracknell Forest, United Kingdom Eli Lilly and Company Full time

    Unlock the Power of Real-World EvidenceWe are a global healthcare leader headquartered in Indianapolis, Indiana, dedicated to discovering and bringing life-changing medicines to those who need them. Our employees around the world work to improve the understanding and management of disease, and give back to our communities through philanthropy and...


  • Bracknell, Bracknell Forest, United Kingdom Eli Lilly and Company Full time

    Unlock the Power of Real-World EvidenceWe are a global healthcare leader headquartered in Indianapolis, Indiana, dedicated to discovering and bringing life-changing medicines to those who need them. Our employees around the world work to improve the understanding and management of disease, and give back to our communities through philanthropy and...


  • Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleBerkshire Healthcare NHS Foundation Trust is seeking a highly motivated and experienced individual to join our team as a Community Wellbeing Coordinator. This is an exciting opportunity to work with our team to support the wellbeing of citizens in the community, particularly those who may feel isolated and are open to those who use, or have...


  • Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleBerkshire Healthcare NHS Foundation Trust is seeking a highly motivated and experienced individual to join our team as a Community Wellbeing Coordinator. This is an exciting opportunity to work with our team to support the wellbeing of citizens in the community, particularly those who may feel isolated and are open to those who use, or have...


  • Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Job OverviewBerkshire Healthcare NHS Foundation Trust is seeking a highly motivated and experienced professional to join our team as a Wellbeing Network Coordinator. This exciting opportunity will involve working with our Let's Connect Wellbeing Network to support the wellbeing of citizens in Berkshire who may feel isolated and are open to those who use, or...


  • Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    Job OverviewBerkshire Healthcare NHS Foundation Trust is seeking a highly motivated and experienced professional to join our team as a Wellbeing Network Coordinator. This exciting opportunity will involve working with our Let's Connect Wellbeing Network to support the wellbeing of citizens in Berkshire who may feel isolated and are open to those who use, or...


  • Bracknell, Bracknell Forest, United Kingdom Avery Healthcare Full time

    About the RoleAvery Healthcare is seeking a compassionate and dedicated individual to join our team as a Housekeeping Assistant. As a key member of our team, you will be responsible for maintaining high standards of cleanliness and laundry in our residential care homes.Key ResponsibilitiesCarry out cleaning duties in accordance with our standard operating...


  • Bracknell, Bracknell Forest, United Kingdom Avery Healthcare Full time

    About the RoleAvery Healthcare is seeking a compassionate and dedicated individual to join our team as a Housekeeping Assistant. As a key member of our team, you will be responsible for maintaining high standards of cleanliness and laundry in our residential care homes.Key ResponsibilitiesCarry out cleaning duties in accordance with our standard operating...


  • Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our team as a Community Wellbeing Coordinator. This is an exciting opportunity to work with us in promoting the wellbeing of our community and supporting individuals with mental health needs.Key ResponsibilitiesDevelop and implement community-based wellbeing initiatives to...


  • Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and experienced professional to join our team as a Community Wellbeing Coordinator. This is an exciting opportunity to work with us in promoting the wellbeing of our community and supporting individuals with mental health needs.Key ResponsibilitiesDevelop and implement community-based wellbeing initiatives to...


  • Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as a Wellbeing Network Coordinator. This is an exciting opportunity to make a real difference in the lives of individuals and communities across Berkshire.Key ResponsibilitiesBuild strong relationships with local communities, stakeholders, and partners to promote the...


  • Bracknell, Bracknell Forest, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

    About the RoleWe are seeking a highly motivated and experienced individual to join our team as a Wellbeing Network Coordinator. This is an exciting opportunity to make a real difference in the lives of individuals and communities across Berkshire.Key ResponsibilitiesBuild strong relationships with local communities, stakeholders, and partners to promote the...

  • Project Coordinator

    3 days ago


    Bracknell, Bracknell Forest, United Kingdom A&O IT Group. Full time

    Project Coordinator Job DescriptionWe are seeking a highly skilled Project Coordinator to join our team at A&O IT Group. As a Project Coordinator, you will play a crucial role in managing multiple projects within a matrix-managed team through the full project lifecycle.Key Responsibilities:Assist Project Managers in project planning, scope, and sign-off...