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Customer Service Representative

2 months ago


Market Drayton, Shropshire, United Kingdom Lidl Full time

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a Customer Assistant, you will play a key role in delivering exceptional customer service and ensuring that our customers have a positive shopping experience.

Key Responsibilities:

  • Provide excellent customer service, responding to customer queries and resolving any issues in a timely and professional manner.
  • Work collaboratively with colleagues to maintain a clean and organized store environment, ensuring that all areas are tidy and well-stocked.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other payment methods.
  • Contribute to achieving sales targets by promoting products and services to customers, and providing recommendations to enhance their shopping experience.
  • Participate in visual merchandising and store displays to create an attractive and engaging shopping environment.

What We Offer:

  • A competitive hourly rate of £13.35.
  • A 20-30 hour contract, providing a great work-life balance.
  • 30-35 days' holiday (pro rata) per year, allowing you to relax and recharge.
  • 10% in-store discount, giving you access to exclusive deals and savings.
  • A pension scheme, helping you plan for your future.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.