Customer Service Representative
2 weeks ago
About the Role
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.
Key Responsibilities
- Provide exceptional customer service, answering questions and resolving queries in a professional and friendly manner.
- Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
- Proactively maintain the bakery area, baking fresh goods and ensuring high-quality products are available for customers.
- Expertly merchandise and maintain the Non-Food products, ensuring a visually appealing and easy-to-shop environment.
Requirements
- Experience working in a fast-paced retail environment.
- Excellent customer service skills and a positive attitude.
- Flexibility to work a variety of shifts, including early mornings and late evenings.
- A passion for delivering high-quality service and a drive to succeed in a dynamic team environment.
What We Offer
- A competitive hourly pay rate, with additional pay for bank holidays and nights.
- A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Opportunities for career progression and professional development.
Join Our Team
We are proud to be a supportive and inclusive team, and we welcome applications from individuals who share our values and are passionate about delivering exceptional customer service.
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