Customer Service Representative

2 weeks ago


Market Drayton, Shropshire, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.

Key Responsibilities

  • Provide exceptional customer service, answering questions and resolving queries in a professional and friendly manner.
  • Efficiently manage deliveries, restocking shelves and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve sales targets and provide a positive shopping experience for customers.
  • Proactively maintain the bakery area, baking fresh goods and ensuring high-quality products are available for customers.
  • Expertly merchandise and maintain the Non-Food products, ensuring a visually appealing and easy-to-shop environment.

Requirements

  • Experience working in a fast-paced retail environment.
  • Excellent customer service skills and a positive attitude.
  • Flexibility to work a variety of shifts, including early mornings and late evenings.
  • A passion for delivering high-quality service and a drive to succeed in a dynamic team environment.

What We Offer

  • A competitive hourly pay rate, with additional pay for bank holidays and nights.
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
  • Opportunities for career progression and professional development.

Join Our Team

We are proud to be a supportive and inclusive team, and we welcome applications from individuals who share our values and are passionate about delivering exceptional customer service.



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