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Client Relationship Manager
3 months ago
Job Title:
Education Account Manager
Location:
Remote options available
Salary:
£35,000 - £50,000 + Commission + Benefits
Are you dedicated to the education industry and skilled in enhancing client relationships? Chapman Tate Associates is in search of a proactive and results-oriented Education Account Manager for a prominent Managed Service Provider (MSP) that excels in providing innovative IT solutions tailored for educational organizations.
About the Role:
In the capacity of an Education Account Manager, you will be instrumental in fostering and advancing partnerships within the educational landscape.
Your main responsibility will be to oversee current accounts, grasp their requirements, and propose customized IT solutions that facilitate their growth and achievement.
You will serve as the primary liaison, ensuring client satisfaction while pinpointing opportunities for upselling and cross-selling a diverse array of IT services.
Key Responsibilities:
- Account Management: Cultivate and sustain robust, long-lasting relationships with educational entities, serving as their trusted consultant for all IT-related inquiries.
- Client Growth: Discover and cultivate avenues for account expansion by introducing innovative solutions and services that resonate with the client's goals.
- Solution Selling: Provide a comprehensive range of IT solutions, encompassing IT Infrastructure, Cyber Security, Cloud Services, Disaster Recovery (DR), Managed Back-Up, Hardware, and Networking.
- Strategic Planning: Partner with clients to formulate IT strategies that align with their educational objectives, ensuring they remain at the forefront of technological advancements.
- Client Support: Deliver exceptional support to clients, addressing issues swiftly and maintaining a high level of customer satisfaction.
- Collaboration: Collaborate closely with technical teams and other departments to ensure seamless service delivery and successful implementation of solutions.
Ideal Candidate:
- Demonstrated experience in account management, particularly within the education sector.
- Strong knowledge of IT services, including IT Infrastructure, Cyber Security, Cloud, DR, Managed Back-Up, Hardware, and Networking.
- Outstanding communication and interpersonal skills, with the capability to build and maintain relationships at all levels.
- Results-oriented with a proven history of achieving or surpassing sales targets.
- Ability to think strategically and provide innovative solutions to meet client needs.
- Enthusiasm for technology and a commitment to staying informed about industry trends.
What We Offer:
- Competitive salary complemented by a generous commission structure.
- Comprehensive benefits package, including healthcare, pension, and more.
- Continuous professional development and training opportunities.
- The opportunity to work with a leading MSP known for its strong reputation in the education sector.
- A supportive and collaborative work environment.
How to Apply:
If you are an experienced Account Manager with a passion for education and technology, we encourage you to express your interest. Please submit your CV and a cover letter, referencing the appropriate details.
Chapman Tate Associates
Bringing Talent and Technology Together
