Team Leader

4 weeks ago


Northampton, Northamptonshire, United Kingdom Domino's Pizza Full time
Domino's Shift Manager Job Description

As a Domino's Shift Manager, you will be responsible for leading a team of employees to deliver exceptional customer service and achieve sales targets. You will be the face of the store, ensuring that every customer leaves satisfied and eager to return.

Key Responsibilities:
  • Lead a team of employees to achieve sales targets and deliver exceptional customer service
  • Manage store operations, including inventory management, stock control, and cost control
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Recruit, train, and develop employees to ensure they have the skills and knowledge to perform their roles effectively
  • Monitor and control store expenses, including labor costs, inventory, and supplies
  • Ensure compliance with health and safety regulations and company policies
Requirements:
  • Minimum 1 year's experience in a fast-paced customer-lead QSR, restaurant, or hospitality sector
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Flexibility to work a variety of shifts, including evenings and weekends
  • High levels of problem-solving, initiative, and self-motivation
  • Passion for delivering exceptional customer service
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career development and advancement
  • Free staff meal while on duty
  • Free uniform
  • Employee discount
  • Access to the Pension Scheme
  • Flexible hours

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