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Restaurant Operations Manager

3 months ago

Leeds, Leeds, United Kingdom Blackhouse Full time

Position Overview:

We are seeking a dedicated Duty Manager to enhance our leadership team at Blackhouse. This role is ideal for an ambitious professional with a strong passion for the hospitality industry. You will be responsible for overseeing the restaurant operations, ensuring exceptional guest experiences, and leading a dynamic server team.

Key Responsibilities:

  • Mentor and develop your team of servers, bussers, trainers, and supervisors to achieve outstanding customer service and uphold quality standards.
  • Prepare and execute exceptional service experiences, including pre-shift briefings, taste tests, and property inspections.
  • Participate in weekly management meetings and lead monthly departmental meetings.
  • Manage procurement, maintenance, and recruitment processes within your department as necessary.
  • Position your department as a competitive employer in the local hospitality scene through effective leadership, communication, and the implementation of incentives and training programs.

Employee Benefits:

  • Enjoy a 50% discount on food and beverages for you and your guests at any of our venues.
  • Participate in a bonus scheme.
  • Access to a company pension plan.

At Blackhouse, we celebrate individuality and believe that our success is driven by the unique contributions of our team members. We are committed to fostering your career development and creating an inspiring work environment.