Field Service Engineer

4 weeks ago

Woking, Surrey, United Kingdom Nationwide Fleet Installations Full time
Job Title: Field Service Engineer - Telematics Specialist

We are seeking a highly skilled Field Service Engineer to join our team at Nationwide Fleet Installations. As a Field Service Engineer, you will be responsible for installing and maintaining telematics and aftermarket equipment to the highest standards.

About the Role:
  • Attend service and installation calls within agreed timescales, ensuring top-notch service delivery.
  • Provide accurate and timely information to our field deployment team.
  • Use your knowledge of telematics and other ancillary equipment to deliver high-quality installations.
  • Utilize a laptop/iPad for reporting and documenting installation data.
  • Mentor apprentices (desirable), helping to shape the next generation of engineers.
  • Adhere to Health and Safety policies, ensuring best practices are followed at all times.
  • Be the face of Nationwide Fleet Installations, serving as the first point of contact for our valued customers.
Key Responsibilities:
  1. Installation and maintenance of telematics and aftermarket equipment.
  2. Providing technical support and guidance to customers and colleagues.
  3. Collaborating with the field deployment team to ensure efficient service delivery.
  4. Mentoring and training apprentices to develop their skills and knowledge.
  5. Ensuring compliance with Health and Safety policies and procedures.
What We Offer:
  • Home-based, mobile working with door-to-door pay.
  • Your birthday off.
  • 28 days holiday (including bank holidays).
  • No weekend or bank holiday work.
  • Overtime is available.
  • Enjoy regular working hours—no early or late shifts.
  • Workplace pension scheme.
  • Refer a friend and be rewarded.
Requirements:
  • Experience in field-based installations and service engineering.
  • Expertise in installing telematics and aftermarket equipment to the highest standards.
  • Strong fault-finding skills with the ability to identify and resolve technical issues.
  • Experience in a field-based customer service environment.
  • Proficiency with digital multi-meters and test equipment.
  • Knowledge of current legislation and industry standards related to vehicle installations.
  • Proficiency in Microsoft Office.
  • Excellent soldering skills.
  • Flexibility to occasionally work abnormal hours, including travel and short-notice customer site visits.

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