Store Supervisor

3 weeks ago


Sheffield, Sheffield, United Kingdom JD Group Full time
Job Title: Store Supervisor

We are seeking a highly motivated and experienced Store Supervisor to join our team at JD Group. As a Store Supervisor, you will play a key role in ensuring the smooth operation of our store, providing exceptional customer service, and leading a high-performing team of colleagues.

Key Responsibilities:
  • Support the Store Management team in leading and motivating a high-performing team of colleagues.
  • Ensure exceptional customer service by exceeding customer expectations and providing a positive shopping experience.
  • Support the development of colleagues through internal development programs, promoting career growth and talent development.
  • Uphold a safe and compliant operating environment for all colleagues and customers.
  • Deliver financial results in line with or in excess of company targets.
  • Duty manage and take responsibility for the store in the absence of the Store or Department Manager.
Requirements:
  • Great role model who supports colleagues by mentoring and sharing knowledge to build stronger teams.
  • Clear, confident, and motivational communicator with excellent verbal, listening, and written communication skills.
  • At least 1 year of supervision experience, preferably in a similar retail format.
  • Experience of effectively prioritizing and delegating workload to achieve team goals and objectives.
  • A passion for customer service and a proven record of delivering excellence in this area.
  • Knowledge of local market trends, competitor activity, and the ability to identify local community growth opportunities to the Store Manager.
What We Offer:
  • Incremental holiday allowance.
  • Staff discount on JD Group and other brands within the organization.
  • Discounted membership at JD Gyms.
  • Personal development opportunities to learn and develop at work.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service and leading a high-performing team, we encourage you to apply for this exciting opportunity.


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