Administrative Support Coordinator
3 weeks ago
Job Overview
The Professional Standards Team within the Medical Directorate is on the lookout for a Band 4 Administrative Support Coordinator to enhance our team, contributing to the execution of our statutory duties as outlined in the National Health Service (Performers Lists) (England) Regulations 2013 and the Medical Profession (Responsible Officers) (Amendment) Regulations 2013.
Our team is dedicated to refining and advancing systems and processes that underpin NHS England's obligation to oversee the National Performers Lists. These lists serve as the regulatory framework ensuring that medical, dental, and ophthalmic practitioners engaged with NHS England for Primary Care Services are qualified and capable of delivering safe and effective care to NHS patients. NHS England is mandated to address any concerns raised regarding a GP, dentist, or ophthalmic performer listed.
Key Responsibilities
The Administrative Support function within the Professional Standards Team offers comprehensive administrative assistance across various projects. The day-to-day responsibilities of the Administrative Support Coordinator will encompass:
- Managing incoming correspondence and responding to inquiries.
- Organizing governance meetings and accurately documenting minutes.
- Coordinating annual performance reviews and preparing revalidation documentation for medical professionals.
- Processing applications for the performers lists from medical, dental, and ophthalmic practitioners.
- Assisting case managers, clinical advisors, and investigators.
- Supporting Regional Dental Leads and Dental Managed Clinical Network Chairs.
- Handling confidential communications and liaising with a diverse range of internal and external stakeholders.
About NHS England
The NHS England board has articulated a clear vision for the organization, aiming to lead the NHS in England towards delivering high-quality services for all. Our mission includes:
- Empowering local systems and providers to enhance the health of their communities and reduce health disparities.
- Creating an environment where our workforce can thrive and make a meaningful impact.
- Collaborating to ensure our healthcare workforce possesses the necessary knowledge, skills, values, and behaviors to provide accessible and compassionate care.
- Maximizing the potential of digital technology, research, and innovation.
- Ensuring value for money in all our endeavors.
For further information regarding this role and its responsibilities, please refer to the job description and person specification.
Qualifications and Experience
Essential Qualifications
- NVQ Level 4 in a relevant field or equivalent experience.
Required Knowledge and Experience
- Extensive experience with modern office systems, including digital filing and database management.
- Proven track record in handling sensitive information and engaging with the public/patients.
- Previous experience in a similar role within the healthcare or public sector.
- Demonstrated ability in minute-taking and report generation.
- Proficiency in Microsoft Outlook, Word, TEAMS, PowerPoint, Excel, and SharePoint.
Skills and Attributes
- Exceptional attention to detail and accuracy.
- Adaptability to meet various deadlines in a fast-paced environment.
- Ability to work independently and efficiently within established policies and timelines.
Values and Behaviors
- A commitment to supporting clinicians in achieving better patient outcomes.
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