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ICT Support Specialist

2 months ago


City of London Greater London, United Kingdom School Business Services Full time
About the Role

School Business Services is a leading provider of education support services and budgeting software. We're seeking an experienced ICT Engineer to join our team, providing expert support to schools across the UK.

Key Responsibilities
  • Deliver high-quality ICT support to schools, both on-site and remotely via our Service Desk.
  • Participate in IT projects, covering school networking and security.
  • Assess and resolve technical issues, from server failures to internet outages.
  • Collaborate with colleagues to deliver projects and meet customer objectives.
  • Communicate effectively with internal stakeholders and external vendors.
Requirements
  • Proven experience in ICT engineering, with a focus on small organizations or school networks.
  • Strong problem-solving skills and ability to work independently.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Willingness to undergo an Enhanced DBS check and provide proof of right to work in the UK.
What We Offer
  • Competitive salary, pro-rata for term-time only roles.
  • Generous annual leave allowance, including bank holidays.
  • Hybrid or remote working opportunities across the country.
  • Flexible benefits package, including a healthcare scheme and annual leave purchase option.