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Beauty Therapist

2 months ago

Kingston upon Thames, Greater London, United Kingdom Groupe Clarins Full time

About the Role:

We are seeking a skilled Beauty Therapist to join our team at Groupe Clarins. As a key member of our spa team, you will be responsible for delivering exceptional customer service and providing high-quality skincare treatments.

Key Responsibilities:

  • Maintain a high standard of customer service by carrying out professional treatments in accordance with Clarins (UK) Ltd treatment guidelines.
  • Develop skincare conversations with customers, engaging them in our brand journey and increasing product sales.
  • Focus on customer loyalty, keeping customers returning to the brand.
  • Create retail theatre to attract and entice customers, incorporating the customer journey of the brand as a story.
  • Ensure a high standard of hygiene is maintained within the retail counter/Beauty Bar.

Requirements:

  • Experience in a hands-on beauty or retail role with exceptional customer service skills.
  • Commercial awareness.
  • Ability to be flexible and work shifts including weekends and evening.
  • NVQ 2 & 3 or equivalent Beauty Therapy qualification.

What We Offer:

As a Beauty Therapist at Groupe Clarins, you will have the opportunity to work with a leading brand in the skincare industry, delivering exceptional customer service and providing high-quality treatments. If you are passionate about skincare and beauty, and have a strong customer service focus, we would love to hear from you.