Receptionist - Casual Contract
6 days ago
Job Summary
We are seeking a skilled and friendly Receptionist to join our team at Delta Hotels by Marriott Manchester Airport. As a Receptionist, you will be the first point of contact for our guests and will be responsible for providing a warm and welcoming experience.
Key Responsibilities
- Process guest check-ins, assigning rooms and activating room keys
- Coordinate with Housekeeping to track readiness of rooms for check-in and report any guest concerns
- Answer and respond to guest calls, messages, and questions
- Provide information and directions regarding hotel services and local areas of interest
- Process check-outs and resolve any disputed charges
- Process payments and room charges
- Confirm reservations and cancellations, running daily reports on arrivals and departures
Requirements
- A warm and people-oriented demeanor
- A team-first attitude
- A positive outlook and outgoing personality
- Flexibility, problem-solving skills, and multi-tasking ability
Perks
- An hourly rate of £12.83
- Meals in our Associate Dining Facility
- Uniform and dry-cleaning service
- Pension entitlement if qualifying earnings are met
- Statutory and on-the-job training program
- Minimum wage review and increase
Working Arrangements
This is a casual contract role, with hours available on a flexible basis. We offer a great opportunity to work in a dynamic and supportive team environment.
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