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Lead Compliance Monitoring Specialist
3 months ago
Since our inception in 2005, we have been at the forefront of innovation in the financial sector, pioneering peer-to-peer lending. Our evolution continued with the establishment of Zopa Bank, a financial institution dedicated to transforming customer experiences in finance.
Our VisionWe aim to revolutionize banking by prioritizing our customers' needs, fostering an environment where everyone is encouraged to excel and contribute to the advancement of finance.
Role OverviewAs the Head of Compliance, reporting directly to the Senior Director for Risk and Compliance (SMF16), you will play a pivotal role in steering our compliance initiatives. Your responsibilities will include:
- Development and Maintenance: Oversee the creation and upkeep of Zopa's compliance frameworks and policies.
- Monitoring and Assurance: Direct second-line monitoring activities, analyzing management information and first-line reports to ensure compliance risks are effectively managed.
- Independent Assurance: Lead compliance assurance efforts, including policy reviews and evaluations of key compliance controls and customer interactions.
- Regulatory Horizon Scanning: Stay ahead of new regulatory requirements related to conduct and customer service, ensuring timely implementation and communication across the organization.
- Product Review: Provide compliance insights on new products and business initiatives.
- Briefings: Prepare and present compliance-related updates to senior management and committees.
The ideal candidate will possess:
- In-depth knowledge of the UK regulatory environment, particularly concerning the FCA and consumer-focused regulations.
- Extensive experience in senior compliance roles within the financial services sector.
- Exceptional coaching and mentoring abilities, with a track record of building high-performing compliance teams.
- The capacity to distill complex regulatory requirements into clear, actionable strategies for all organizational levels.
At Zopa, we champion flexible working arrangements, recognizing the importance of collaboration and work-life balance. Our teams operate in a hybrid model, balancing time between our dynamic offices and remote work, tailored to the needs of the team and the tasks at hand.
Diversity CommitmentWe believe that a diverse range of experiences, perspectives, and backgrounds enhances our products and cultivates a unique company culture.