Quality Assurance Specialist

4 weeks ago


Southampton, Southampton, United Kingdom John Charcol Full time
Quality Assurance Officer

At John Charcol, we're seeking a detail-oriented and analytical Quality Assurance Officer to join our team. As a Quality Assurance Officer, you'll play a crucial role in ensuring the highest standards of quality assurance are maintained throughout our operations.

Key Responsibilities:
  • Undertake FLoD adviser file monitoring activities required by the role.
  • Facilitate remedial activity on quality issues identified through effective feedback, monitoring remedial actions to completion.
  • Consistently meet the file review standards within prescribed timescales required under the T&C policy.
  • Sample testing in response to identified risks and quality concerns.
  • Assisting the Compliance Manager with monthly MI/data for timely board reporting.
  • Generate best practice and provide feedback to the business to help improve file quality and record keeping standards.
  • Proactively develop and maintain a strong core Compliance knowledge and keep up to date with key regulatory changes.
Requirements:
  • Minimum of 2 years' experience within a regulated or financial services environment.
  • Knowledge of the regulatory environment in the UK, and in particular FCA regulation.
  • Good IT skills in a range of relevant applications (Word, PowerPoint, Excel, Outlook).
What We Offer:
  • Company events
  • Free parking
  • Life insurance
  • Private medical insurance

Monday to Friday, with the option to work remotely or within the Southampton office. Flexibility to allow for a minimum of 1 office based working day per month.



  • Southampton, Southampton, United Kingdom Reevr Full time

    Quality Assurance SpecialistReevr is seeking a Quality Assurance Specialist to lead and manage the quality department. The ideal candidate will have proven experience as a Quality Manager in a highly regulated industry, such as Aerospace, Defence, Missile Manufacturing, Medical, or Pharmaceuticals.Key Responsibilities:Lead and manage the quality...


  • Southampton, Southampton, United Kingdom Starling Bank Full time

    About the Role:We are seeking a skilled Quality Assurance Specialist to join our team at Starling Bank. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our interactions with customers and identifying areas for improvement.Key Responsibilities:Assess the quality of our interactions with customers by phone, email, and...


  • Southampton, Southampton, United Kingdom Starling Bank Full time

    About the Role:We're seeking a Quality Assurance Specialist to join our team at Starling Bank. As a key member of our Quality Assurance Team, you'll play a pivotal role in ensuring the quality of our interactions with customers when raising fraud card disputes and retail disputes. Your expertise in assessing the quality of our interactions and identifying...


  • Southampton, Southampton, United Kingdom ReQuire Consultancy Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at ReQuire Consultancy. As a key member of our quality assurance team, you will play a crucial role in enhancing and maintaining the quality of our services.Key ResponsibilitiesDevelop and Implement QA Processes: Establish QA metrics to monitor and enhance service...


  • Southampton, Southampton, United Kingdom ReQuire Consultancy Full time

    About the RoleWe are seeking a highly skilled Quality Assurance Specialist to join our team at ReQuire Consultancy. As a key member of our quality assurance team, you will play a crucial role in enhancing and maintaining the quality of our services.Key ResponsibilitiesDevelop and Implement QA Processes: Establish QA metrics to monitor and enhance service...


  • Southampton, Southampton, United Kingdom John Charcol - Independent Mortgage Expertise Full time

    Job DescriptionAt John Charcol, we're seeking a Quality Assurance Specialist to ensure the highest standards of quality assurance are maintained throughout our operations. As a key member of our team, you'll play a crucial role in maintaining quality standards and ensuring compliance with regulatory requirements.Duties:Conduct file monitoring activities to...


  • Southampton, Southampton, United Kingdom fish4.co - Jobboard Full time

    We are seeking a Quality Assurance Specialist to join our team at our Southampton site. This is an excellent opportunity to work with a leading local employer and contribute to the development of fantastic market-leading products and technologies.The ideal candidate will be responsible for providing quality engineering support to our manufacturing teams,...


  • Southampton, Southampton, United Kingdom Latitude Recruitment Full time

    We are seeking a Quality Assurance Specialist to join our team at our Southampton site. This is an excellent opportunity to work with a leading local employer and a range of fantastic market leading products & technologies.The ideal candidate will be required to carry out a wide range of quality duties, so a flexible, hands-on and programmatic approach is...


  • Southampton, Southampton, United Kingdom ReQuire Consultancy Full time

    Quality Assurance AssociateWe are seeking a detail-oriented professional with a passion for quality assurance in financial services to join our team as a Quality Assurance Associate.About the RoleThe Quality Assurance Associate will play a crucial role in enhancing and maintaining the quality of our services. You will work closely with different teams across...


  • Southampton, Southampton, United Kingdom ReQuire Consultancy Full time

    Quality Assurance AssociateWe are seeking a detail-oriented professional with a passion for quality assurance in financial services to join our team as a Quality Assurance Associate.About the RoleThe Quality Assurance Associate will play a crucial role in enhancing and maintaining the quality of our services. You will work closely with different teams across...


  • Southampton, Southampton, United Kingdom ReQuire Consultancy Full time

    Quality Assurance Associate RoleWe are seeking a detail-oriented professional with a passion for quality assurance in financial services to join our team as a Quality Assurance Associate.Key Responsibilities:Develop and implement quality assurance processes to enhance and maintain the quality of our services.Ensure compliance with industry regulations and...


  • Southampton, Southampton, United Kingdom ReQuire Consultancy Full time

    Quality Assurance Associate RoleWe are seeking a detail-oriented professional with a passion for quality assurance in financial services to join our team as a Quality Assurance Associate.Key Responsibilities:Develop and implement quality assurance processes to enhance and maintain the quality of our services.Ensure compliance with industry regulations and...


  • Southampton, Southampton, United Kingdom ReQuire Consultancy Full time

    Quality Assurance Associate RoleWe are seeking a detail-oriented professional with a passion for quality assurance in financial services to join our team as a Quality Assurance Associate. As a key member of our team, you will play a crucial role in enhancing and maintaining the quality of our services.Key Responsibilities:Develop and implement quality...


  • Southampton, Southampton, United Kingdom ReQuire Consultancy Full time

    Quality Assurance Associate RoleWe are seeking a detail-oriented professional with a passion for quality assurance in financial services to join our team as a Quality Assurance Associate. As a key member of our team, you will play a crucial role in enhancing and maintaining the quality of our services.Key Responsibilities:Develop and implement quality...


  • Southampton, Southampton, United Kingdom Places for People Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Data Quality Assurance Specialist. As a key member of our Strategic Asset Investment directorate, you will be responsible for driving a robust quality assurance framework, ensuring top-tier performance across all data architecture, policies, and procedures.You will...


  • Southampton, Southampton, United Kingdom Places for People Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Data Quality Assurance Specialist. As a key member of our Strategic Asset Investment directorate, you will be responsible for driving a robust quality assurance framework, ensuring top-tier performance across all data architecture, policies, and procedures.You will...


  • Southampton, Southampton, United Kingdom Integrate Engineering Resources Ltd. Full time

    Job Title: Director of Quality AssuranceWe are seeking a highly skilled and experienced Director of Quality Assurance to join our team at Integrate Engineering Resources Ltd. The successful candidate will be responsible for ensuring the highest standards of quality in our projects, particularly in the Oil, Gas, Power, and Nuclear industries.Key...


  • Southampton, Southampton, United Kingdom Integrate Engineering Resources Ltd. Full time

    Job Title: Director of Quality AssuranceWe are seeking a highly skilled and experienced Director of Quality Assurance to join our team at Integrate Engineering Resources Ltd. The successful candidate will be responsible for ensuring the highest standards of quality in our projects, particularly in the Oil, Gas, Power, and Nuclear industries.Key...


  • Southampton, Southampton, United Kingdom John Charcol Full time

    Quality Assurance OfficerAt John Charcol, we're seeking a detail-oriented and analytical Quality Assurance Officer to join our team. As a Quality Assurance Officer, you'll play a crucial role in ensuring the highest standards of quality assurance are maintained throughout our operations.Key Responsibilities:Undertake FLoD adviser file monitoring activities...


  • Southampton, Southampton, United Kingdom John Charcol Full time

    Quality Assurance OfficerAt John Charcol, we're seeking a detail-oriented and analytical Quality Assurance Officer to join our team. As a Quality Assurance Officer, you'll play a crucial role in ensuring the highest standards of quality assurance are maintained throughout our operations.Key Responsibilities:Undertake FLoD adviser file monitoring activities...