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Charity Retail Team Leader

2 months ago

Glenrothes, Fife, United Kingdom DEBRA Full time
About the Role

We are seeking a highly motivated and passionate individual to join our team as a Charity Retail Assistant Shop Manager.

This is a fantastic opportunity to work for a well-established charity, DEBRA, and make a real difference in the lives of others.

As a Charity Retail Assistant Shop Manager, you will be responsible for leading a team of volunteers and staff to achieve sales targets and provide excellent customer service.

Main Responsibilities:

  • Lead a team of volunteers and staff to achieve sales targets and provide excellent customer service
  • Manage the day-to-day operations of the shop, including stock management and visual merchandising
  • Develop and implement sales strategies to increase revenue and customer engagement
  • Work closely with the charity's fundraising team to promote the shop and its products
  • Ensure the shop is maintained to a high standard, including health and safety and security procedures

Requirements:

  • Proven experience in a retail management role, preferably in a charity or not-for-profit environment
  • Excellent leadership and communication skills
  • Ability to work independently and as part of a team
  • Strong customer service skills and a passion for delivering excellent customer experiences
  • Ability to work flexible hours, including weekends and bank holidays