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IT Account Manager

2 months ago

Otley, Leeds, United Kingdom NMS Recruit Limited Full time
IT Account Manager

We are seeking a skilled IT Account Manager to join our team at NMS Recruit Limited. As a key member of our team, you will be responsible for managing and nurturing client relationships, ensuring that their IT needs are met with the highest levels of customer satisfaction.

Key Responsibilities:
  • Manage and maintain strong relationships with clients, acting as their primary point of contact for all IT-related needs.
  • Collaborate with clients to understand their business objectives and tailor IT solutions to meet those needs.
  • Lead business development efforts, identifying opportunities for growth and driving revenue.
  • Provide exceptional customer service, ensuring client satisfaction and addressing any issues or concerns promptly.
  • Collaborate with internal teams to deliver customised IT services, support, and products to clients.
  • Monitor client accounts, proactively addressing potential challenges and ensuring smooth delivery of services.
Requirements:
  • Proven skills in Account Management and Business Development.
  • IT Reseller or IT MSP experience - 1 year's minimum.
  • A proven track record of success.
  • A new business-focused individual - hunter mentality.

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