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Assistant Store Director

2 months ago

South Normanton, United Kingdom Lindt Careers Full time
Job Summary

We are seeking a highly skilled and experienced Retail Store Manager to join our team at Lindt Careers. As a key member of our store management team, you will be responsible for driving sales growth, improving operational efficiency, and delivering exceptional customer experiences.

Key Responsibilities
  • Drive Sales Growth
    • Utilize business tools and personal judgment to exceed store sales and profit targets.
    • Track store KPIs, identifying opportunities and risks, and develop clear action plans.
  • Operational Excellence
    • Collaborate with the line manager to monitor store expenditure and cost budgets.
    • Optimize staffing levels to meet business demands.
    • Maintain a self-disciplined culture focused on flawless execution of processes and procedures.
  • Customer Experience
    • Empower a team of Lindt brand ambassadors to deliver exceptional customer experiences.
    • Implement and manage audit and loss prevention controls.
    • Ensure a safe working environment for all employees.
  • Team Development
    • Develop skills and capability in the store team.
    • Maintain a culture of continuous learning and development.
    • Support the store team in achieving performance development plan objectives.
Requirements
  • Proven management experience within a retail organization.
  • Proven track record of contributing to the management of high-performing teams.
  • Understanding of people leadership, including talent development, succession planning, recruitment, and disciplinary processes.