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VoIP Solutions Engineer

3 months ago

Londonderry, United Kingdom Realtime Recruitment Full time
Job Overview

Key Responsibilities:

  • Implement and maintain VoIP systems at client locations, ensuring optimal service delivery within established timelines and organizational standards.
  • Facilitate effective communication among authorized partners, sales teams, and clients to enhance service efficiency.
  • Offer specialized consultancy and support tailored to client requirements.
  • Serve as a point of contact between the organization and external network service providers.
  • Ensure clients receive the most appropriate VoIP solutions tailored to their specific needs.
  • Coordinate and conduct comprehensive training sessions for clients on VoIP products and their advantages.
  • Arrange travel and lodging in accordance with company policies for effective on-site engagements.
  • Develop strong interpersonal and presentation abilities to foster trust and confidence during client interactions.
  • Complete all necessary documentation related to equipment setup, configuration, and commissioning.
  • Strive for total client satisfaction in all aspects of delivered services.

Required Qualifications:

  • Practical experience with VoIP technologies
  • A minimum of 3 years' experience in an engineering or IT capacity
  • Current certifications from telephony manufacturers
  • Exceptional communication, interpersonal, and presentation skills
  • Ability to work autonomously as well as collaboratively
  • Strong analytical and problem-solving capabilities
  • Excellent organizational and time management skills
  • Valid driver's license
  • Willingness to travel as necessary

Employee Benefits:

  • Attractive salary and benefits package
  • Company vehicle
  • Opportunities for professional growth and development
  • Dynamic and fast-paced work environment