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Senior Operations Leader

2 months ago

London, Greater London, United Kingdom Northern Trust Corp. Full time

About Northern Trust Corp.

Northern Trust Corp., a leading global financial institution, has been a trusted partner for over 130 years, providing innovative financial services and guidance to the world's most successful individuals, families, and institutions.

We are proud to offer a unique blend of expertise, integrity, and service, setting us apart from other financial institutions. Our commitment to excellence has earned us numerous awards and recognition within the industry.

This is an exciting opportunity to join our Operations leadership team as a Senior Operations Leader, within our Global Cash Services organization. As a key member of our team, you will play a critical role in driving our transformational journey to renovate how we deliver our core payments, cash & liquidity management services.

As a Senior Operations Leader, you will work closely with leaders across Cash Services, Treasury, Credit, Business, and Technology to:

  1. Drive Transformation
  • Focus on managing others and applying operational or strategic management skills.
  • Management responsibilities and decisions likely include hiring, performance reviews, pay decisions, and development.
  • Accountable for the performance and results of a major part of the organization (significant operational segment within Northern Trust function or a region/country within a function).
  • Collaborating with Global Services senior leaders, as well as other Practice Execs and business leaders to develop strategic and financial objectives and for leading the execution of those objectives.
  • Conducting the performance management process, identify training and development needs, and establish performance standards for the Practice.
  • Defining the function and necessary production organization to carry out business objectives.
  • Proactively researching and coordinating enhancements and transformation.
  • Responsible for maintaining quality service with future considerations.
  • Effectively managing financial health of the practice and remain in budget.
  • Organising the functional work from a process and locational regulatory standpoint.
  • Responsible for control and risk management.
  • Providing input to Talent Decisions as related to upskilling the function from a service perspective.
  • Effectively managing change and transformation objectives.
  • Point of contact for issues specific to functions under management.
  • Delivering quality solutions with an eye to the future of expense management and client service delivery.

The ideal candidate should possess a fair amount of the following qualities:

  • Operations or Risk Management leadership experience, ideally from a Bank/Investment Bank/Custody Bank background.
  • Detail orientated with the ability to 'go deep' to understand process & regulatory requirements.
  • An 'engineer' who is able to develop robust operational processes to deliver and demonstrate compliance.
  • Data driven – uses data to measure performance, manage risk and prioritise.
  • Demonstrated ability to build strong stakeholder network.
  • A team player i.e. ability to partner and collaborate across varying business units and geographies.
  • Demonstrated ability to apply in-depth knowledge of own organization function or major operational segment as well as business and commercial expertise to differentiate the company from the competition.