Senior Operations Leader

3 weeks ago


London, Greater London, United Kingdom Northern Trust Corporation Full time

About Northern Trust:

Northern Trust is a leading global financial institution with a rich history dating back to 1889. As a Fortune 500 company, we have established ourselves as a trusted partner for individuals, families, and institutions seeking innovative financial services and guidance.

Role/Department:

This is a senior leadership role within our Global Payments and Cash Management Operations (PCMO) group, which forms part of the Asset Servicing COO organization. The role reports to the Global Head of Cash Services and is responsible for leading a team of approximately 150 partners across various locations.

Key Responsibilities:

  • Drive transformation and process improvement initiatives to enhance workflow, optimize operational processes, and strengthen control environments.
  • Develop and execute strategies to achieve key business objectives, leveraging data-driven insights and collaboration with senior stakeholders.
  • Manage and provide expertise for multiple functional groups within the Practice, ensuring seamless operational delivery and client service.
  • Collaborate with Global Services senior leaders and other Practice Execs to develop strategic and financial objectives, and lead the execution of those objectives.
  • Assess opportunities to streamline processes and implement change via system enhancements and/or automation, as appropriate.

Requirements:

  • Senior leadership experience within cash management, liquidity management, and payment operations, ideally from a Bank/Investment Bank/Custody Bank.
  • First-hand experience of re-imagining operational delivery and delivering change.
  • A change agent and champion of constant process improvement.
  • Data-driven, using data to measure performance, manage risk, and prioritize.
  • Strong senior stakeholder management skills and effective communication.

Working with Us:

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at .

We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.



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