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Retail Sales Specialist

3 months ago

Brighton, Brighton and Hove, United Kingdom 8Bit Studios Full time

Job Title: Retail Sales Specialist

Location: Brighton

Company: 8Bits

About Us:

8Bits is a premier entertainment management firm located in Brighton, recognized for delivering a distinctive combination of innovative offerings and unforgettable experiences. Our retail outlet plays a vital role in our brand identity, and we are committed to creating an outstanding shopping atmosphere. We are in search of a motivated and passionate Retail Sales Specialist to become part of our team and assist us in reaching our customer service and sales objectives.

Role Overview:

If you have a passion for retail and exceptional customer service, the Retail Sales Specialist position at 8Bits is a key role within our team. You will engage with customers, oversee inventory, and ensure the store is impeccably maintained. Your contributions will be essential in fostering a positive shopping experience and supporting our retail operations.

Key Responsibilities:

  • Welcome and assist customers with their purchases, providing friendly and informed service.
  • Manage the cash register, process transactions accurately, and operate point-of-sale systems.
  • Uphold the store's visual appeal through effective merchandising, restocking, and organization.
  • Support inventory management by receiving shipments, monitoring stock levels, and arranging merchandise.
  • Address customer questions and resolve any issues or complaints in a timely and professional manner.
  • Maintain a clean, organized, and well-stocked store environment at all times.
  • Assist in sales initiatives and promotional events to enhance store performance.
  • Work collaboratively with team members to ensure smooth and efficient store operations.
  • Adhere to company policies and procedures regarding sales, returns, and customer interactions.

What We're Looking For:

  • Prior experience in retail or customer service is advantageous but not mandatory.
  • Strong communication and interpersonal skills with a welcoming and approachable attitude.
  • Excellent organizational abilities and attention to detail.
  • Capability to handle transactions accurately and manage cash responsibly.
  • Familiarity with retail software and point-of-sale systems.
  • Willingness to work flexible shifts, including evenings and weekends.
  • A positive outlook, a collaborative spirit, and a strong work ethic.
  • A commitment to delivering outstanding customer service and supporting retail operations.

What We Offer:

  • Competitive salary and comprehensive benefits package.
  • Opportunity to work in a vibrant and supportive environment.
  • Hands-on experience in retail within the entertainment sector.
  • A friendly and cooperative team culture.
  • Opportunities for career advancement and personal development within the company.

How to Apply:

To be considered for this position, please submit your CV along with a cover letter outlining your interest and relevant experience.