Laboratory Automation Support Technician
6 days ago
Job Summary:
nGenium is seeking a skilled Field Service Engineer to join our team and support our premium global manufacturer of laboratory automation and robotics systems. This is a field-based position that requires excellent technical skills and strong customer service abilities.
Key Responsibilities:
- Conduct regular maintenance and troubleshooting of laboratory automation systems to ensure optimal performance and minimize downtime.
- Provide on-site and remote technical support to customers, including diagnosis and resolution of faults and performance issues.
- Collaborate with specialist teams to implement planned improvements and address breakdowns.
- Develop and maintain strong relationships with customers to identify new opportunities for upgrades and improve overall customer satisfaction.
Requirements:
- Strong background in science and technology with experience working in a lab environment.
- A good degree in any scientific/engineering field.
- At least 1 year of experience maintaining and troubleshooting scientific/analytical equipment.
- UK driving license and full right to work.
About nGenium:
nGenium is a leading provider of laboratory automation and robotics systems. We are committed to delivering high-quality solutions that meet the needs of our customers.
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