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Veterinary Product Liaison Manager

2 months ago

Northwich, Cheshire, United Kingdom Dechra Full time

About the Role

We are seeking a highly skilled and experienced professional to join our team as an Equine Field Support Manager. As a key member of our Farm and Equine Sales team, you will be responsible for providing technical support and expertise to our customers and colleagues in the UK and Europe.

Key Responsibilities

  • Support the UK market with technical input to achieve budgeted Equine sales
  • Deliver the central therapy area strategy locally
  • Provide technical support to the central and local marketing teams to ensure strategy, tactics, and marketing materials are relevant, technically accurate, and address market requirements
  • Maintain regular contact with the market to understand technical needs
  • Provide technical and business support to key customers in the UK
  • Present technical information to key customers and universities
  • Provide technical support at congresses, exhibitions, and CPD events
  • Liaise and maintain regular contact with relevant Key Opinion Leaders and internal and external stakeholders
  • Handle technical enquiries in a timely, efficient, knowledgeable, documented, industry compliant, and courteous manner to provide an excellent level of internal and external technical service
  • Provide input into internal IT systems containing technical information to ensure the systems are up-to-date, accurate, organized, and data can be conveniently extracted
  • Provide technical training and developing modules on therapy areas, existing Dechra products, new products, or new indications to ensure that Dechra staff and customers have sound product understanding
  • Support project teams by providing relevant technical information during the development phase of new products
  • Provide professional, in-field support to the Farm and Equine Sales team and our customers relating to our Equine product portfolio

Requirements

  • Current relevant working experience in Equine practice or the Equine Animal Health Industry
  • Ability to develop key and beneficial relationships with stakeholders
  • Excellent commercial networking approach to enable the growth of the business
  • Ability to structure and organize effectively and deliver to deadlines
  • Excellent interpersonal and communication skills, written and verbal
  • Degree in Veterinary Medicine
  • Evidence of continuing professional development in Equine Medicine
  • Willingness to travel in both UK and Europe
  • Ability to work Monday and Thursday