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Lead Field Service Technician

2 months ago

Birmingham, Birmingham, United Kingdom oilandgas Full time
Job Summary

We are seeking a highly skilled and experienced Field Service Manager to lead our team of field service technicians in the oil and gas industry. As a key member of our technical team, you will be responsible for providing technical guidance and support to our field service technicians, ensuring efficient and effective service delivery to our customers.

Key Responsibilities
  • Technical Leadership: Provide technical guidance and support to field service technicians, ensuring they have the necessary skills and knowledge to perform their duties effectively.
  • Service Delivery: Oversee the delivery of field service operations, ensuring that all services are provided in a timely and efficient manner.
  • Team Management: Lead and manage a team of field service technicians, providing coaching, mentoring, and performance feedback as needed.
  • Customer Service: Ensure that all customer interactions are handled in a professional and courteous manner, resolving any issues or concerns in a timely and effective way.
  • Process Improvement: Identify opportunities for process improvement and implement changes to increase efficiency and effectiveness.
Requirements
  • Experience: 5+ years of experience in the oil and gas industry, with a strong background in field service operations.
  • Technical Skills: Strong technical skills, with a focus on automation systems and building automation systems.
  • Leadership Skills: Proven leadership skills, with the ability to motivate and inspire a team of field service technicians.
  • Communication Skills: Excellent communication skills, with the ability to communicate effectively with customers, colleagues, and other stakeholders.
Benefits

We offer a comprehensive benefits package, including a competitive salary, comprehensive health insurance, 401(k) match, and paid time off.