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Field Service Technician

2 months ago


Birmingham, Birmingham, United Kingdom Virgin Media O2 Full time
Job Title: Field Service Technician

Are you a motivated and customer-focused individual looking for a challenging role in a dynamic team? We're seeking a Field Service Technician to join our team of experts in installations, fault fixing, and delivering exceptional customer service.

About the Role

As a Field Service Technician, you will be responsible for:

  • Installing and maintaining our cutting-edge technology
  • Diagnosing and resolving technical issues
  • Providing outstanding customer service and support
  • Collaborating with our technical team to share knowledge and best practices
What We Offer

We're committed to providing a supportive and inclusive work environment, with opportunities for growth and development. As a Field Service Technician, you can expect:

  • A competitive salary of £29,000, plus overtime and performance-based commission
  • A company van and fuel card
  • 25 days of annual leave, including your birthday
  • A first-rate pension programme with up to 10% matching contributions
  • Access to wellbeing benefits, including the Unmind App and BUPA medical coverage
About Us

Virgin Media O2 is a leading provider of broadband, mobile, and TV services. We're passionate about delivering exceptional customer experiences and making a positive impact on our communities. As a Field Service Technician, you'll be part of a diverse and high-performing team that's dedicated to excellence.

We're an equal opportunities employer and welcome applications from candidates who share our values and commitment to diversity and inclusion.