Field Service Technician

4 weeks ago


Birmingham, Birmingham, United Kingdom Virgin Media Full time
Job Title: Field Service Technician

About the Role:

We are seeking a highly motivated and customer-focused Field Service Technician to join our team at Virgin Media O2. As a Field Service Technician, you will be responsible for installing and repairing our broadband and mobile network infrastructure, ensuring that our customers receive the best possible service.

Key Responsibilities:

* Install and repair broadband and mobile network equipment
* Diagnose and resolve technical issues
* Provide excellent customer service
* Collaborate with the technical team to share information and best practices

Requirements:

* A UK Manual driving licence with no more than 8 points
* Ability to work at heights and in all weather conditions
* Strong problem-solving skills
* Excellent communication and customer service skills

What We Offer:

* A competitive salary of £29,000
* Overtime and performance-based commission
* A company van
* 25 days of annual leave
* A first-rate pension programme
* Access to wellbeing benefits

Why Join Us:

At Virgin Media O2, we are committed to providing our customers with the best possible service. We are a diverse and inclusive company that values our employees and provides opportunities for growth and development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.

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