IT Systems Administrator
3 weeks ago
Job Type: Full-time
Location: Work from home and office based
Hours: Flexible 37 hours (7 hours per day)
About the Role:We are seeking an experienced IT Systems Administrator to join our team. As a key member of our IT department, you will be responsible for delivering IT projects and supporting the management of key business projects.
Key Responsibilities:
- Help deliver the IT Roadmap in line with product development plan
- Deliver projects assigned by the Head of IT utilising all available resources to achieve objectives
- Support management of key business projects to ensure they are delivered on-time, within budget and in line with the project requirements
- Undertake user acceptance testing to ensure business systems meet requirements, and can be adopted by the organisation.
- Collaborate with internal teams to manage implementation, training options and support for all business critical platforms
- Keep abreast of enhancements to new and existing technologies in the marketplace – key areas include LMS/VLE, CRM and CMS systems, payment gateway providers and e-learning authoring tools
- Maintain the IT Tracker to regularly monitor Business Controls including the performance of all platforms – taking into account backups routines, security patches, user permissions and restrictions and mailbox management
- Document, report and resolve IT Tracker warnings, errors, security issues in a timely manner with 3rd parties via the online Ticket System
- Manage IT Support Tickets ensuring requests are processed within agreed timescales
- Escalate all business control risks to the Head of IT / Senior Management Team
- Report and present department KPIs and systems performance at the monthly IT Technology Advisory Committee meeting
- Support the IT Technical Lead with the implementation and testing of the Corrective Actions Plan, Business Continuity Plan and Disaster Recovery process
- Complete server administration tasks, diagnostics and resolutions to ensure minimal business interruption
Requirements:
- Experience of contributing to the strategic development of IT within a business environment
- Microsoft Systems
- Experience with SQL databases (Microsoft SQL and/or MySQL)
- Systems/Web Programming (PHP/SQL)
- Skilled in the use of sound project management principles
- Experience of web server management (Apache) and web applications
- Servicing webinars and online meetings
What We Offer:
- A competitive salary and benefits package
- The opportunity to work with a dynamic and supportive team
- Professional development and training opportunities
How to Apply:
Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.
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