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Children and Young People Practitioner

2 months ago


Glasgow, Glasgow City, United Kingdom National Society for the Prevention of Cruelty to Children Full time
About the Role

We are seeking a dedicated and compassionate Children and Young People Practitioner to join our Childline Universal team. As a key member of our twilight shift, you will play a vital role in supporting children and young people who contact us during late and overnight hours.

Key Responsibilities
  • Supporting Volunteers: You will use your skills to support volunteers while they talk to children, ensuring they receive a high-quality service.
  • Direct Support: You will have opportunities to directly support children and young people by responding to contacts in your role as a Childline Practitioner (Twilight).
  • Safeguarding: You will lead on key on-shift safeguarding decisions, using your expertise to ensure the safety and well-being of our service users.
  • Coaching and Development: You will use coaching to maintain and develop the quality of the service, ensuring every child and young person receives the best possible support.
What We're Looking For
  • Strong Background: You will have a strong background working with children and young people within a safeguarding context.
  • Passion for Supporting Others: You will have a passion for supporting others, especially in situations which can be emotionally challenging.
  • Commitment to Our Cause: You will believe in our cause, our mission, and want to help us be there for all children and young people.
About Us

The National Society for the Prevention of Cruelty to Children (NSPCC) is a leading children's charity dedicated to protecting children from abuse and neglect. We are committed to equality and diversity, and we want to attract a range of talented people who share our values.