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Spa Therapist

2 months ago

BownessonWindermere, Cumbria, United Kingdom Château de Mercuès Full time
Job Description

About the Role

We are seeking a highly skilled and experienced Spa Therapist to join our team at Château de Mercuès. As a Spa Therapist, you will be responsible for providing exceptional spa treatments to our guests, ensuring a relaxing and rejuvenating experience.

Key Responsibilities

  • Deliver high-quality spa treatments, including massages, facials, and body wraps, to guests in our spa facilities.
  • Conduct thorough consultations with guests to understand their needs and preferences, and provide personalized treatment recommendations.
  • Upsell and promote spa treatments and retail products to guests, ensuring a seamless and personalized experience.
  • Maintain a clean and organized spa environment, adhering to high standards of hygiene and safety.
  • Collaborate with other spa staff to ensure efficient and effective service delivery.
  • Provide exceptional customer service, responding to guest inquiries and resolving any issues promptly.
  • Participate in ongoing training and professional development to stay up-to-date with the latest spa treatments and techniques.
  • Contribute to the overall success of the spa, including achieving sales targets and promoting the spa brand.

Requirements

  • Previous experience in a spa or wellness environment, preferably in a similar level of establishment.
  • Relevant qualifications in spa treatments, such as massage therapy or esthetics.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Flexibility to work a variety of shifts, including weekends and holidays, as required.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
  • Strong attention to detail, with a focus on delivering exceptional customer service.
  • Ability to maintain confidentiality and handle sensitive information with discretion.

What We Offer

  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A dynamic and supportive work environment.
  • Discounts on spa treatments and retail products.
  • A comprehensive training program to ensure your success in the role.