Catering Services Manager

4 weeks ago


Nottingham, Nottingham, United Kingdom Compass Group UK & Ireland Full time
Hospitality Operations Leader

Salary: Up to £35,000 (Dependent on Experience)

As a Hospitality Operations Leader, you will thrive on maximizing team performance and derive fulfillment from guiding, mentoring, and empowering your staff. Your role will involve delivering a high-quality catering experience, ensuring adherence to company standards while meeting client expectations.

You will collaborate with the Account Director to ensure that your site meets the financial objectives established with the client, aligning with your operational budget.

Regular team meetings will be held to communicate goals and celebrate achievements, ensuring that we consistently meet the standards set by our clients. Together, your team will provide prompt and efficient service, consistently exceeding customer expectations regarding food quality and value. You will also ensure that all Food Safety, Health and Safety, and Risk Assessments are conducted, maintaining the highest standards and procedures in Food, Hygiene, and Safety.

The Hospitality Operations Leader is accountable for overseeing the daily functions of the restaurant, retail, and hospitality services on-site. In partnership with the Account Manager, you will manage employee development and performance, oversee inventory and supply orders, and guarantee customer satisfaction.

Key Responsibilities:
  • Oversee the efficient and effective management of the contract to ensure exceptional food and beverage services.
  • Foster positive client relationships, ensuring we are true partners in their business.
  • Facilitate smooth planning of the contract and resources to deliver a premier food and beverage service.
  • Manage recruitment, development, and training of team members.
  • Ensure compliance with company policies and procedures.
  • Achieve financial targets and operate within budgetary constraints.
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