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Cloud Infrastructure Specialist

2 months ago


Manchester, New Hampshire, United Kingdom Maxwell Bond Full time

Job Summary: Maxwell Bond is seeking a skilled Cloud Infrastructure Specialist to join our team as a 3rd Line Infrastructure Engineer. This role involves managing and triaging 3rd line incidents from customers on cloud/hybrid platforms.

Key Responsibilities:

  • Manage 3rd line tickets/incidents on cloud/hybrid platforms
  • Release management and escalation point for 2nd line
  • Understand and follow ITIL problem management framework

Requirements:

  • Technical skills in Azure, Citrix, Microsoft stack, Office 365, and Intune

About the Role:

This is an exciting opportunity to join a growing business with strong progression opportunities into Cloud/Architecture. The role offers hybrid working, with 3 days in the office and 2 days at home per week. You will be part of an established 3rd line team with regular social activities.