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Technical Support Apprentice

1 month ago

Leeds, Leeds, United Kingdom Total Training Provision Full time
Job Title: Technical Support Apprentice

We are seeking a highly motivated and detail-oriented Technical Support Apprentice to join our team. As a Technical Support Apprentice, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Provide technical support to clients via phone, email, and chat
  • Resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions
  • Participate in ongoing training and professional development to stay up-to-date on the latest technologies and industry trends
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Basic knowledge of computer hardware and software
  • Ability to learn and adapt quickly to new technologies and systems
What We Offer:
  • A competitive salary and benefits package
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a talented and experienced team

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.