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Store Operations Manager

2 months ago

Paignton, Torbay, United Kingdom Poundland Full time
About the Role

We are seeking a highly motivated and organized individual to join our store management team as a Store Supervisor. As a key member of our team, you will be responsible for providing day-to-day support to our Store and Assistant Managers, ensuring the smooth operation of our store processes and procedures.

Your primary focus will be on delivering exceptional customer service, promoting a positive store environment, and contributing to a culture built on trust and respect. You will be empowered to make decisions and take ownership of your work, ensuring that our customers receive the best possible experience.

Key Responsibilities
  • Provide day-to-day support to Store and Assistant Managers
  • Supervise store operations, including opening and closing procedures
  • Manage shifts, delegate tasks, and coach colleagues
  • Monitor store standards, availability levels, and customer satisfaction
  • Deal with deliveries, cash handling, and security procedures
  • Communicate effectively with colleagues at all levels
  • Plan and organize yourself and others to achieve store goals

You will need to be flexible with your working hours, with shift lengths ranging from 4-8 hours and a requirement to work one weekend day per week. Overtime may be available, subject to business needs and trading conditions.

What We Offer
  • A comprehensive induction program to support your development
  • A discount card offering 10% off most purchases in-store, including PEP&CO
  • Family-friendly benefits, including holiday allowance and birthday leave
  • Loyal Service Awards and career development opportunities
  • Life assurance cover and employee assistance programs

We are committed to creating a positive and inclusive work environment where every colleague can thrive. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.