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Hotel Operations Manager

2 months ago

Maidenhead, Windsor and Maidenhead, United Kingdom Cliveden House Full time
{"title": "Hotel Duty Manager", "description": "Lead with Excellence

At Cliveden House, we're seeking a seasoned Hotel Duty Manager to spearhead our team's efforts in delivering exceptional guest experiences. As a pivotal member of our leadership team, you'll be responsible for ensuring seamless operations, fostering a culture of excellence, and driving results-driven initiatives.

Key Responsibilities:
  • Lead by example, setting the tone for exceptional guest service and team collaboration
  • Develop and implement strategies to enhance guest satisfaction, loyalty, and retention
  • Collaborate with cross-functional teams to drive operational efficiency, quality, and innovation
  • Monitor and analyze key performance indicators, making data-driven decisions to drive business growth
  • Stay ahead of industry trends, best practices, and competitor activity, applying insights to inform strategic decisions
What We Offer:
  • A dynamic work environment that values innovation, teamwork, and continuous learning
  • A competitive salary and benefits package, including a monthly service charge and 29 days of annual leave
  • Opportunities for professional growth and development, including training and mentorship programs
  • A comprehensive health cash plan and access to our employee assistance program
  • Exclusive team rates and discounts on food, beverage, and spa services

If you're a results-driven leader with a passion for luxury hospitality, we invite you to explore this exciting opportunity. Apply today and take the first step towards joining our exceptional team at Cliveden House"}