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Customer Experience Specialist
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Customer Service: Respond to customer inquiries and resolve issues in a timely and professional manner.
- Sales Support: Assist customers with their sales needs, including taking orders and providing product information.
- Relationship Building: Build and maintain strong relationships with customers to ensure repeat business and referrals.
- Team Collaboration: Work closely with the sales team to achieve sales targets and provide support as needed.
- Self-Development: Take ownership of your professional development and stay up-to-date with industry trends and best practices.
- Strong Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with customers and colleagues.
- Customer Focus: A strong customer-centric approach, with a focus on delivering exceptional customer service and support.
- Team Player: Ability to work collaboratively as part of a team, with a positive and proactive attitude.
- Adaptability: Flexibility to adapt to changing priorities and deadlines, with a strong work ethic and attention to detail.
Cast UK Limited is a leading executive consultancy, providing national recruitment solutions to both clients and candidates. We specialize in HR, Procurement, Buying, Supply Chain, and Logistics, with a team of experienced consultants who have a deep understanding of the industry.
