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Temporary Homeless Accommodation Officer

2 months ago


Carlisle, Cumbria, United Kingdom The Cumbria County Council Full time

About the Role:

We are seeking to recruit Casual Homeless Accommodation Officers to work as and when required to cover planned/unplanned absences and periods of increased need. This includes providing cover within a 24-hour service on a fixed rota, including working evenings, weekends, and sleep overs (on site).

The Homeless Accommodation Service directly manages and provides housing-related support to single people and families experiencing homelessness/rough sleeping, across 50 units of emergency accommodation. This is a statutory service in fulfilment of the Council's statutory duties under the Housing Act 1996, Homeless Reduction Act 2017, and Domestic Abuse Act 2021.

The post holder will assist in the delivery of 24-hour direct access emergency accommodation services and providing personalised immediate support to people experiencing homelessness in the fulfilment of Cumberland Council's statutory responsibilities.

Key Responsibilities:

  • Assist in the delivery of 24-hour direct access emergency accommodation services.
  • Provide personalised immediate support to people experiencing homelessness.
  • Work as part of a team to provide housing-related support to single people and families.
  • Contribute to the development and implementation of strategies to reduce homelessness.

Requirements:

  • Experience of working with vulnerable people is preferred but not essential, as full training will be given to the right candidate.
  • Ability to work as part of a team and contribute to the delivery of services.
  • Commitment to delivering high-quality results and providing excellent customer service.

What We Offer:

  • A competitive salary and benefits package.
  • The opportunity to work for a forward-thinking organisation that is committed to making a positive difference in the community.
  • Full training and support to help you succeed in your role.