Financial Services Business Analyst

4 weeks ago


Uxbridge, United Kingdom Pepper Advantage Full time
Job Title: Commercial Loan Servicing Business Analyst

We are seeking a highly skilled Commercial Loan Servicing Business Analyst to join our team at Pepper Advantage. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our commercial loan servicing services.

Key Responsibilities:
  • Develop and maintain a deep understanding of our commercial loan servicing processes and systems.
  • Work closely with clients and internal stakeholders to identify opportunities for process improvements and implement changes.
  • Provide leadership and coordination on all change requests, ensuring timely and effective delivery.
  • Map existing processes and control activities to identify opportunities for future-state enhancements.
  • Develop and maintain accurate and up-to-date documentation of all processes and systems.
  • Collaborate with development and testing teams to ensure seamless integration of new changes.
  • Manage the delivery of client change requests, ensuring timely and effective delivery.
  • Update the internal Change Management System to store all project and change documentation.
Requirements:
  • Proven experience in commercial lending or servicing.
  • Ability to analyze problems, think creatively, and make effective decisions.
  • Strong communication and interpersonal skills.
  • Ability to manage concurrent projects of varying sizes and criticality.
  • Knowledge of Buy-to-let mortgages is preferred.
What We Offer:
  • Competitive salary range of £40,000 - £45,000 per annum.
  • Hybrid working arrangement.
  • Private medical insurance.
  • Salary Sacrifice Pension matched up to 8%.
  • 25 days holiday plus bank holidays.
  • EAP.
  • Enhanced maternity and paternity leave.
  • Wellbeing and Volunteering days.
  • Eye care contribution.
  • Payroll Giving.
  • Life Assurance.

About us:

We are a leading specialist loan servicing company operating in nine jurisdictions across the UK, Europe, and Asia Pacific. With over US$50 billion in assets under management, we are driving operational efficiency and empowering clients through our advanced credit intelligence platform.



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