Insurance Account Manager

2 months ago


London, Greater London, United Kingdom Lawes Insurance Recruitment Full time

Job Title: Commercial SME Account Handler

Location: Surrey

Full/Part Time: Full Time

We are seeking a highly skilled Account Handler to support our clients team in the administration of clients' insurance requirements. This includes general enquiries, renewals, mid-term adjustments, obtaining quotations, and invoicing of premiums. As an Account Handler, you will be responsible for providing excellent service to our SME clients, ensuring their needs are met, and building strong relationships.

Key Responsibilities:
  • Assist in achieving Group/Division client retention targets by delivering exceptional service.
  • Liaise effectively with the Account Executive to develop a strategy for renewal, attend client meetings as necessary, and action meeting points.
  • Issue renewal documentation in line with contract certainty.
  • Handle all queries, whether written or by telephone, in a professional manner and process effectively in line with service standards.
  • Process adjustments in line with procedures, including notification to insurers, issue of revised documentation, and collection of additional premium.
Requirements:
  • Working knowledge of all the main classes of General Insurance and the CII's Code of Ethics and GDPR.
  • Minimum of 2 years experience dealing with SME or commercial clients.
What We Offer:
  • Opportunity to work with a reputable insurance recruitment agency.
  • Chance to develop your skills and expertise in insurance administration.
  • Collaborative and dynamic work environment.


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