Sales Support Specialist

6 days ago


Exeter, Devon, United Kingdom Select Tech Group Full time
About the Role

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our dynamic Business and Education Sales team at Select Tech Group. As a key member of our team, you will provide exceptional customer service and administrative support to our internal and external customers.

Key Responsibilities
  • Process customer quotes and orders in a timely and efficient manner
  • Liaise with Distribution and Logistics Teams to ensure customer orders are fulfilled on time
  • Develop relationships with customers to build trust and increase order sizes and frequency
  • Produce weekly and daily reports for Leadership team
  • Manage monthly sell-through reports for major accounts
  • Work with Purchasing Team to ensure accurate and efficient item creation on SAP
  • Handle returns and credits efficiently with Warehouse and Finance teams
  • Set up new customers on the system and ensure credit limits are applied
  • Provide ad-hoc support to customers and Management
Requirements
  • Administration experience in a busy, professional environment
  • Experience answering calls and assisting with customer inquiries
  • Experience with invoicing and order processing
  • Excellent communication and organizational skills
  • Full proficiency with Microsoft Office Suite
  • Excellent written and verbal English
  • Accuracy and attention to detail
  • Ability to work under pressure and to deadlines
  • Ability to work independently and as part of a team
Preferred Qualifications
  • Knowledge of Apple products and solutions
  • Experience with SAP


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