Service Centre Student Advisor
11 hours ago
Customer Service Role at ICAEW
About the Role
We are seeking a motivated and customer-focused individual to join our dynamic team at the ICAEW Service Centre in Milton Keynes. As a leading professional membership organisation, we are dedicated to maintaining excellence in the accountancy field.
Key Responsibilities
- Support ICAEW students and prospective students from initial registration/interest through to award/membership.
- Provide a first-class, multi-channel enquiry service, and accurate and 'right first time' information to all enquirers.
- Contribute towards maintaining our reputation for excellence.
Working Hours and Contract
This is a full-time position with a 9-month contract, based at our Milton Keynes Service Centre. The working hours are 8 hour shifts between 8:30 and 17:30 on most days and supporting on shifts between 6:00am to 19:00 pm during exam sessions and peak periods.
Requirements
To be successful in this role, you will need to excel in delivering a high quality and exceptional customer service, and have a passion for helping and supporting people.
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