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Customer Experience Specialist

2 months ago


Horley, Surrey, United Kingdom SSP Group Full time

About the Role

Afternoon Team Member at SSP Group

Job Summary

We are seeking a highly motivated and customer-focused Afternoon Team Member to join our team at SSP Group. As a key member of our team, you will be responsible for delivering exceptional customer experiences and ensuring a clean, safe, and welcoming environment for our customers.

Key Responsibilities

  • Engage with customers and provide outstanding customer service.
  • Ensure a clean, safe, and welcoming environment for customers.
  • Collaborate with team members to ensure smooth and efficient operations.
  • Bring the SSP Group values to life.

What We Offer

  • Competitive pay rates.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.
  • Employee discounts on food and beverages.
  • A range of benefits, including pension plans, life assurance, and share incentives scheme.

Requirements

  • 18 years of age or over.
  • Ability to work flexible hours, including evenings and weekends.
  • Excellent communication and customer service skills.
  • Ability to work as part of a team.

About Us

SSP Group is a leading operator of food and beverage outlets in travel locations around the world. We are passionate about delivering exceptional customer experiences and creating a welcoming environment for our customers.