Senior Client Manager
4 weeks ago
We are seeking a highly skilled and experienced Senior Client Manager to join our dynamic team in Nottingham. As a Senior Client Manager, you will be responsible for managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets.
About the Role:- Manage a portfolio of clients, ensuring excellent service delivery and client satisfaction.
- Plan and undertake assignments, striving to deliver service excellence and meet client expectations.
- Track progress, including WIP and billing targets, to ensure timely and accurate delivery of services.
- Lead a team of accountants, reviewing work, providing constructive mentorship, and motivating team members to achieve their best.
- Owning responsibility of KPIs, including monthly billing forecasts and ensuring fee recovery rates are met.
- Closely monitor deadlines and ensure compliance with all financial regulations.
- Utilize computer software such as IRIS, Sage, Xero, and QuickBooks to manage client portfolios and deliver services.
- Contribute to the firm's growth by retaining existing clients and building relationships with prospective clients.
- Build trusted and long-lasting client relationships, proactively handling queries and concerns.
- Review processes and implement more efficient ways of service delivery, setting an example to junior staff as a hands-on senior manager.
Our firm is a fast-growing, forward-thinking accountancy firm based in Nottingham, providing a full range of first-class financial services to clients across the UK.
We are a multi-office firm made up of experienced accountants and advisors, proud of our expertise and committed to empowering staff through continuous professional development.
We offer a clear path to progression, making us an ideal choice for a career-driven candidate who is keen to excel in a role where every day is unique.
What We Offer:- A competitive salary of £48,000 to £52,000 per annum.
- A permanent, full-time role with flexible working arrangements around core hours.
- 36 days holiday (inclusive of bank holidays and Christmas) and a buy and sell annual leave scheme.
- A contributory company pension and employee assistance program.
- Enhanced maternity, paternity, and shared parental pay, as well as life assurance 4x annual salary.
- Paid volunteer time and a referral scheme.
- A modern office environment and more.
- ACA or ACCA qualified, with at least 5 years' demonstrable experience managing a client portfolio within practice.
- Previous experience leading a team, including reviewing work and providing mentorship.
- A sound commercial understanding, including forecasting and monitoring fee recovery.
- A can-do attitude to problem-solving, excellent reporting skills, and the ability to oversee a team's workload effectively.
- Good communication and advisory skills, as well as a full UK driving license.
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Nottingham, Nottingham, United Kingdom Public Practice Recruitment Ltd Full time{"Job Title": "Senior Client Manager", "Job Description": "Job SummaryWe are seeking a highly experienced Senior Client Manager to join our dynamic team in Nottingham. As a key member of our practice, you will be responsible for managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets.You will be a strong communicator, proactive...
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Nottingham, Nottingham, United Kingdom Public Practice Recruitment Ltd Full time{"Job Title": "Senior Client Manager", "Job Description": "Job SummaryWe are seeking a highly experienced Senior Client Manager to join our dynamic team in Nottingham. As a key member of our practice, you will be responsible for managing a varied portfolio of clients, overseeing workflow, deadlines, and budgets.You will be a strong communicator, proactive...
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