Customer Service Representative
10 hours ago
Customer Service Officer - Hertfordshire
Job Summary:
We are seeking a highly skilled Customer Service Officer to join our team in Hertfordshire. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences through various communication channels.
Key Responsibilities:
- Provide high-quality customer service through telephone, email, social media, and face-to-face interactions.
- Resolve customer enquiries and complaints in a timely and professional manner.
- Collaborate with internal teams to ensure seamless customer service delivery.
- Adhere to company standards and procedures while maintaining a high level of personal conduct.
- Stay up-to-date with Council services and provide accurate information to customers.
Requirements:
- Customer-focused with a strong attention to detail.
- Ability to adapt communication style to suit different customer needs.
- High level of resilience and ability to remain calm under pressure.
- Proactive and reactive approach to customer service.
- Excellent communication and interpersonal skills.
What We Offer:
Competitive hourly rate of £12.06.
Immediate start available.
Opportunity to work with a dynamic and supportive team.
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