German Customer Service Representative

9 hours ago

Hertfordshire, United Kingdom Parkside Office Professional Full time
Job Summary

We are seeking a highly skilled German Customer Service Representative to join our team at Parkside Office Professional. As a key member of our customer service team, you will be responsible for managing customer enquiries and orders in a timely and efficient manner.

Key Responsibilities:
  • Manage customer enquiries via phone or email, providing a reliable and efficient service
  • Manage customer orders from order entry to billing, including sending and following up on quotations and pre-payment documents
  • Open, update, and manage tickets/cases in our system for each customer enquiry, meeting customer expectations and internal processes
Requirements:
  • Excellent communication skills in German and at least one additional European language (French or Dutch)
  • Ability to work independently and think outside the box while following internal processes
  • Strong customer service skills, with a focus on providing an outstanding customer experience
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package

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