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Assistant Food and Beverage Manager

2 months ago

Belfast, United Kingdom Andras Hotels Full time
About the Role

We are seeking a highly skilled and experienced Assistant Food and Beverage Manager to join our team at Andras Hotels. As a key member of our hospitality team, you will be responsible for assisting in the management of food and beverage operations in our hotel restaurant and bar.

Key Responsibilities:

  • Assist in managing everyday activity, plan and run shifts
  • Develop your team and improve their performance through coaching and feedback, and assist in creating training plans
  • Assist in training colleagues to make sure they deliver with compliance and to the standards we expect
  • Take a hands-on approach to helping develop your team
  • Along with your manager, help to coach and develop supervisors
  • Assist in any HR related procedures

Guest Experience:

  • Make sure all food and beverage equipment is in operational condition and regularly cleaned
  • Make sure all food and beverage facilities are clean and properly stocked to anticipated business volume
  • Establish and achieve quality and guest satisfaction goals. Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction
  • Always ensure assistant manager or managerial staff presence

Responsible Business:

  • Make sure food and drinks are secure and stored safely - always keep stock replenished to minimize waste
  • Report weekly training to your manager
  • Other ad-hoc duties - unexpected moments when we have to pull together to get a task done

Financial:

  • Monitor control expenses with a focus on labour costs as directed by management
  • Assist in Drinks and Cocktail Menu ideas, and promotions
  • Make sure credit and financial transactions are handled in a secure manner

Accountabilities:

As well as supervising team members Duty Management shifts are also an integral part of this role. Hours of work are 40 hours per week and will include morning, evening and weekend and bank holidays.

We are looking for someone who is passionate about delivering exceptional guest experiences and is committed to maintaining the highest standards of quality and service.

What We Offer:

  • Discounted Hotel Rates across '000's of hotels worldwide for employees and for family and friends
  • Health Care Cash Plan
  • Diamond membership of Kingsbridge Hospital Group
  • Enhanced Pension Scheme
  • Enhanced Maternity Pay
  • Enhanced Paternity Pay
  • Cycle to work
  • Recruit a friend scheme
  • Employee Appreciation and Social Events
  • Employee of the Month Award
  • £20 for completion of FLOW training
  • Increased Annual leave with service
  • Discount at Bodyscape – Employee rate and family and friend rate
  • Cyrospa discount rate at Bodyscape
  • Communication and advice on Health and Wellbeing
  • Andras Academy – Training and Development Programmes and progression opportunities within the Andras Hotels Group
  • Work for globally renowned Hotel Brands
  • Reward Club Incentive Scheme
  • Hotel Incentive scheme

Requirements:

  • Some college and/or advanced training in food and beverage management
  • 1 years of related experience, in supervisor or assistant manager position, or an equivalent combination of education and experience
  • Bachelor's degree / higher education qualification in Hospitality preferred
  • Must speak local language

Closing Date: Monday 23rd September, 2024