Lead Claims Specialist
3 weeks ago
Job Objective:
This role is dedicated to managing claims across diverse insurance sectors including P&I, FD&D, H&M, LOH, War, K&R, SOL, among others, as well as addressing commercial disputes that are not covered by insurance.
Core Responsibilities:
- Oversee P&I claims from initiation to resolution with minimal oversight from the Head of Insurance & Claims.
- Manage H&M claims, coordinating with AET, MISC Marine, H&M brokers, underwriters, and adjusters to ensure effective handling from start to finish.
- Ensure timely and complete recovery collections.
- Handle FD&D, War, K&R, SOL claims in collaboration with the Head of Insurance & Claims.
- Provide emergency support and out-of-hours assistance during weekdays, public holidays, and weekends.
- Offer guidance to HR Sea, HSSE, chartering, operations, and post-fixture teams on various claims-related and commercial matters.
- Engage with P&I Clubs regarding claims and address general inquiries related to claims.
- Coordinate and manage external consultants (experts, surveyors, adjusters, lawyers) as necessary.
- Maintain the AET Claims Database effectively.
- Follow up on all pending claims documentation and manage general claims administration tasks.
- Process claims debit and credit notes efficiently.
- Assist with any additional tasks assigned by the Head of Insurance & Claims.
- Adhere to the Company's policies and the Code of Conduct and Business Ethics (CoBE).
Required Qualifications:
- Education: A degree specifically related to shipping studies is preferred.
- Experience: Proven experience in a marine claims or insurance setting (P&I Club, Shipowner, etc.).
- Specialized Knowledge: A minimum of three (3) years in marine insurance, claims, or maritime law. Comprehensive understanding of shipping law, with experience in handling P&I and H&M claims. Ability to manage multiple tasks effectively and work with a high degree of independence. Strong commercial and cultural awareness.
- Skills and Abilities: Excellent organizational and interpersonal skills, along with advanced business writing and communication capabilities.
Candidates must possess the right to work in the UK.
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