Customer Service Representative

2 months ago


Reading, Reading, United Kingdom Pertemps Managed Solutions Full time

About the Role

This is an exciting opportunity to join our team at Pertemps Managed Solutions as a Customer Service Advisor. As a key member of our recruitment team, you will play a vital role in supporting our clients and candidates throughout the recruitment process.

Key Responsibilities

  • Shortlist relevant applications and screen applicants to ensure the best candidates are selected for our clients
  • Utilize our CRM and application tracking systems to update candidate stages and provide timely communication
  • Provide exceptional customer service via phone, responding to inquiries and concerns from candidates
  • Process and manage candidate documents to support the application process

Requirements

  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and candidates
  • Confident and articulate, with a strong phone presence
  • Strong administrative skills, with attention to detail and accuracy
  • Ability to work under pressure, maintaining a professional and positive attitude
  • High level of accuracy and numeracy skills

What We Offer

  • Free on-site parking for all employees
  • Comprehensive training and development opportunities to support your career growth
  • A dynamic and supportive team environment, with opportunities for progression and advancement


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